As a husband, I easily get confused when talking to my spouse. I know we are different people and I tend to hang onto the words she says. This morning - hardly woken up - we just couldn't communicate our thoughts about our trainer's workout. At work, my wife found this article about communicating with others and certain phrases to avoid. She took to the search engine after one of these 9 phrases was used on her.
We’ve all said things that people interpreted much differently than we thought they would. These seemingly benign comments lead to the awful feeling that only comes when you’ve planted your foot firmly into your mouth.
Verbal slip-ups often occur because we say things without knowledge of the subtle implications they carry. Understanding these implications requires social awareness—the ability to pick up on the emotions and experiences of other people.
TalentSmart has tested the emotional intelligence (EQ) of more than a million people and discovered that social awareness is a skill in which many of us are lacking.